how to install

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At home I have 5 radiators and an unique programmable thermostat: with Rialto is it possible to manage individual radiators without installing valves on each radiator?

7 September 2016|

No. Rialto can manage up to 12 independent zones already equipped with an electric control. Rialto will replace existing thermostat to manage the whole heating system. It does not manage [...]

Is Rialto a modulating thermostat or it only works with on/off feature?

7 September 2016|

Rialto is not a modulating thermostat: it does not handle heating's flame power but only on/off switching. So Rialto is "universal". Typically, modulating thermostats, in order to communicate with the [...]

What is the white device near the thermostat in the ‘3 steps to install Rialto’ section?

7 July 2016|

It is the Rialto WhiteBox gateway, core of the Rialto system: it is supplied with USB (cable and power supply included), then connected via LAN RJ45 Ethernet cable (included) to [...]

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Do I need to open new dedicated ports on my modem router to properly use the Rialto system?

7 July 2016|

No. Once connected via LAN RJ45 Ethernet cable to your modem the Rialto system does not need any other parameter, configuration or operation unless your domestic or company network is [...]

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Does Rialto thermostat need to be powered by the network (230V) or is it working with batteries as well?

6 July 2016|

Rialto thermostat does not need the network power supply: it works with two AA batteries lasting not less than 2 years (according to our tests).

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Can the Rialto system work with a 3G Wi-Fi router such as an internet key with integrated SIM always switched on?

6 July 2016|

Yes, the only limit is that the router must have an ethernet port to connect Rialto WhiteBox gateway with the LAN Ethernet RJ45 cable included. You can avoid the problem [...]

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Is the installation possible even without a technician?

6 July 2016|

The normative states the installation must be executed only by specialized technicians and without power supply. The installation is very simple though, you just need to connect the two cables [...]

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Can I use the Rialto App even if it I’m not connected to Wi-Fi but to 3G, or should I configure an IP address, DNS or similar?

6 July 2016|

There is no need for additional configuration. You can use the Rialto App both at home connected to your Wi-Fi network and outside connected to your mobile or to any [...]

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Is the internet connection wired or wireless?

6 July 2016|

It operates with an Ethernet cable. Rialto system can manage up to 12 thermostats connected wirelessly to one gateway, Rialto WhiteBox, connected to the domestic modem router (necessary to remotely [...]

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Is it possible to connect the thermostat directly to the domestic router without Wi-Fi?

6 July 2016|

Rialto Thermostat functions wirelessly, but it does not use Wi-Fi technology for the router connection. For that reason, it has to be always connected to its Rialto WhiteBox control unit, [...]

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